Working with us

The Lab provides a neutral space to safely experiment with new ideas and ways of working. We help people to learn by experiencing user centred tools and processes that they can apply to other projects going forward. Our coaches support teams to gain the confidence and competence to apply the tools to create new, user centred solutions. We benchmark, track activity and build the narrative that leads to the case for change.

Our coaches help the core team to begin implementing once they return to their home organisations. And overall, we evaluate the effectiveness of the approach and methods in creating innovative solutions, the way that the individual challenges were run, the changes in mindset and skills, and will make a recommendation for future iterations of this way of working.

What we offer