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DAY ONE (9.30AM TO 5.00PM)


09.30    |    OPEN - The invitation & imperative for working together differently
Gael Surgenor Director of Community and Social Innovation, The Southern Initiative
Kataraina Maki General Manager Community and Social Policy, Auckland Council             

10.00    |    Closing the gap: policy to practice
- Locating design within policy and operational settings
- Locating ourselves

11.00   |    BREAK

11.30   |    Current State: How does design help? What does it take?
Exploring case studies to help us examine how, why and when design is already being applied to enable better policy advice, both during policy development and at the point of service design and delivery. Participants will select to tour three of seven local case studies from across The Southern Initiative, Auckland Council, Auckland Co-design Lab, Ministry of Education, Ministry of Business Innovation and Employment, Ministry of Health, Ministry of Social Development and the Tertiary Education Commission.  

13.00   |    LUNCH

  |    Current State continued: What’s holding us back?
Building on the case studies, groups will workshop challenges and opportunities for using design to create better connections between policy, operations and outcomes across our different contexts. This is an opportunity to work with experienced peers from across central government and Auckland Council.

15.00   |    Policy and practice: Bridging the gap for Tamariki - Where do we need to get to?
Hoani Lambert (Tamariki Advocate and Deputy Chief Executive, Voices of Children) and
Paul Kissack Deputy Chief Executive, Policy & Organisational Strategy reflect on the opportunities and realities of using co-design in policy and practice in the context of Oranga Tamariki’s Transition from Care to Independence services.

15.30   |    BREAK

   |    Mindsets and conditions for shifting practice
Session facilitated by Dr Ingrid Burkett - Director of Systems Innovation, The Australian Centre for Social Innovation to build a collective vision for how we can do better.

16.50   |    Keynote listeners
Diane Owenga, Programme Director, The Policy Project at Department of the Prime Minister and Cabinet
Jim Scully, Tumu Māmātua  | NZ Founder and Partner,  Think Place

17.00   |    DAY 1 CLOSE

DAY Two (9.00AM TO 4.30PM)

09.00   |    New approaches to try: skills, tools and capabilities
Speed sessions to learn about/try some specific methods and tools, including: taking policy online with rangitahi/young people, ‘legislation as code’, the policy canvas, intervention mapping and theory of change.

10.15   |    BREAK

10.45   |   ‘Future State Surgeries’ What does different look like?
Three or four parallel streams will allow smaller groups to workshop and build knowledge around key practice areas, including:
- Working with different forms of evidence: exploring practice-based evidence and evidence-based practice
- Creating the conditions and capabilities for prototyping, testing and experimentation in a policy context
- Shifting the dynamics of power and participation in policy

12.15   |    LUNCH

13.15   |    How do we get there? ENABLERS FOR CHANGE
Session led by Dr Emma Blomkamp - Policy Lab, University of Melbourne
The group will explore what approaches are being applied globally to build the capability and conditions for more collaborative and people-centred policy practice, and how this translates locally.


15.00   |    BREAK

Participants share their plans and recommendations for building capability and scaling practice, including a specific way to contribute that each participant has identified

16.20   |   WRAP UP

* still subject to change


Wednesday 30 May, 9.30am - 5.00pm
Thursday 31 May, 9.00am - 4.30pm


Download the flyer here


GridAKL, 12 Madden Street, Auckland

GridAKL - How to get there, transport and parking



If you have any questions please email: 

Sponsors and partners

Developed and co-hosted by Auckland Co-design Lab, The Southern Initiative and Community Social Policy (Auckland Council)

Sponsored by: Auckland Co-design Lab, Auckland Council’s Quality Advice Programme and GridAKL.