Shifting Impact: Radical Measurement Redesign (Creative Bureaucracy Festival Academy 2021)

Most governments & international institutions are still maintaining a mindset of “command and control”, forcing their employees to validate political decisions already made and directions already set. During the Creative Bureaucracy Festival 2021, this academy session provoked a shift to impact assessment and innovation measurement approaches in public sector innovation towards testing our assumptions, support actual learning as well as establishing accountability.

Jesper Christiansen, Toby Lowe, Penny Hagen, Gina Lucarelli and Sabine Junginger explore some daring examples on • how indicators can be something continuously developed with local practitioners and • what innovation practitioners can do to strengthen each others efforts to make that happen.

During the Creative Bureaucracy Festival 2021, this academy session provoked a shift to impact assessment and innovation measurement approaches in public sector innovation towards testing our assumptions, support actual learning as well as establishing accountability.